gamefinity
FAQs

Yes we do! We may not be able to guarantee you a slot or accommodate you straight away, but we will do our very best to accommodate you. If we ask you to wait for the activity to become available, you are very welcome, to have a cocktail at the bar!

You can arrive 5 minutes before your session is due to start. You can arrive earlier to get drinks or snacks from the bar also.

No, our team will talk you through the rules of the activities, and how to use the equipment before your session starts.

Please call us and we will do our best to accommodate your late arrival. Our activities are booked out by the hour, so in peak times we may have to cancel/reschedule your booking or deduct time off your activity if you are late.

Bookings are non-refundable. Re-schedules may be charged a £30 fee. We will try and reschedule where possible with 24 hours notice.

Yes although it is subject to availability and you may be charged a re-schedule fee.

Yes you may bring anyone under 18 until 7pm, after then the venue is strictly 18+. Under 16 years old must have someone aged over 16 years accompanying them. Anyone under the age of 18 must be accompanied by an adult in the bar area.

From 7pm onwards, we are an over 18’s venue, so guests who look under 25 will be asked to provide a valid photo ID in its original form on arrival as we operate a strict Challenge 25 policy. Acceptable forms of IDs include valid passports, UK driving licenses.

No problem you are welcome to bring balloons to the venue.

Yes we do! If your group is in fancy dress, we do ask that your outfits/props are not offensive or a health and safety risk.

Yes we have a bar and we offer snacks – please see our menu

Our venue is on one (ground) floor without any steps and we have a disabled toilet. If you have any special requirements please ask us.